Hi, I’m Natalie–a lead designer and strategic partner helping teams bring seamless digital experiences to life.

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Case Study

Visualizing role-based needs to guide system redesign

  • Translated fragmented, cross-functional documentation into a unified, visual system map

  • Strengthened communication of research insights to influence modernization strategy

  • Supported qualitative research synthesis and data visualization for complex user journeys

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Case Study

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Scaling workflows to simplify how SMBs pay and get paid

  • Structured a flexible information architecture to support diverse business banking needs

  • Streamlined payment workflows to reduce friction for small and medium-sized businesses

  • Introduced UX practices to product owners, building confidence in design processes and fostering stronger collaboration